Outlink | Terms and Conditions

Terms and Conditions

Last updated: Jan 1, 2026

These Terms and Conditions (“Terms”) govern your access to and use of this Website and any related services, products, content, software, automations, courses, consulting, or done-for-you services offered by 10217946 Manitoba, operating as Outlink (“Company,” “We,” “Us,” or “Our”).

By accessing or using this Website or purchasing any products or services, You agree to be legally bound by these Terms and our Privacy Policy. If You do not agree, do not use this Website or Services.

1. Definitions

• Website: Outlink, accessible at https://outlink.ca

• Owner / Company / We / Us: 10217946 Manitoba, operating as Outlink

• User / You: Any individual or legal entity accessing or using the Website or Services

• Service(s): All digital products, AI automations, software configurations, courses, webinars, training programs, consulting, implementation services, and done-for-you (DFY) services

• Agreement: These Terms, the Privacy Policy, and any additional agreements

2. Scope of Services

Outlink provides, but is not limited to:

• AI-powered automation systems

• CRM, lead handling, messaging, and booking workflows

• Online courses, training programs, and educational materials

• Live or recorded webinars and workshops

• Funnel systems and conversion frameworks

• Consulting, implementation, and done-for-you (DFY) automation services

All Services are provided for educational, operational, and business-support purposes only and do not constitute legal, financial, or professional advice.

3. No Guarantees or Earnings Claims

You acknowledge and agree that:

• We do not guarantee income, profit, leads, booked calls, conversions, or business results

• Results depend on implementation, effort, market conditions, and external platforms

• Examples, case studies, and testimonials are illustrative only

You accept full responsibility for your business decisions and outcomes.

4. Acceptable Use

You agree to use the Website and Services only for lawful purposes.

You may not:

• Copy, resell, sublicense, or redistribute any content or systems

• Reverse-engineer automations or proprietary workflows

• Use the Services for spam, harassment, or illegal activity

• Upload or use data you do not have lawful rights to

Violation may result in immediate termination without refund.

5. Intellectual Property

All content, systems, automations, frameworks, training materials, software logic, graphics, videos, copy, and branding are the exclusive intellectual property of the Company or its licensors.

No ownership or license is transferred unless explicitly stated in writing.

6. Lead Consent & Compliance Responsibility (IMPORTANT)

You expressly acknowledge and agree that:

• You are solely responsible for ensuring that all leads, contacts, phone numbers, email addresses, and customer data used within our systems were collected with proper, lawful, and verifiable consent

• This includes compliance with CASL, TCPA, CAN-SPAM, GDPR, PIPEDA, and any other applicable privacy, email, SMS, or telemarketing laws

The Company does not verify consent for leads provided by You.

If You upload, import, message, or contact leads without proper consent:

• You assume full legal responsibility

• You agree to indemnify and hold harmless the Company from any claims, fines, penalties, lawsuits, platform bans, or damages

• The Company is not liable for any enforcement actions, account suspensions, or legal consequences resulting from Your use of non-compliant data

7. AI Automations & Technology Disclaimer

You understand that:

• AI and automation systems may change, fail, or behave unpredictably

• Services rely on third-party platforms (CRMs, SMS providers, email tools, webinar platforms)

• The Company is not responsible for outages, policy changes, or API limitations

Compliance with all communication laws remains your responsibility.

8. Courses, Training & Educational Content

All courses and training are provided as-is for educational purposes.

You are responsible for:

• Proper implementation

• Legal and platform compliance

• Technical setup and usage

Access may be revoked for abuse or misuse.

9. Done-For-You (DFY) Services

For DFY services:

• Scope and deliverables may be defined separately

• Timely access and communication are required from You

• Delays caused by the User do not constitute breach

DFY services do not include traffic, advertising spend, or guaranteed outcomes unless stated in writing.

10. Refund Policy

We offer a 30-day money-back guarantee, subject to the following conditions:

• Refunds may not be requested on the same day of purchase

• You must have implemented the product or training in good faith

• You must provide constructive feedback explaining what did not meet expectations

Refunds are not granted for:

• “I changed my mind”

• “This wasn’t what I expected”

• “I didn’t have time”

• “This doesn’t apply to me”

11. Service Interruption & Termination

We may suspend or terminate Services for maintenance, updates, violations, or misuse.

Services may also be unavailable due to events beyond our reasonable control.

12. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

• Loss of revenue, profits, data, or business opportunities

• Indirect, incidental, or consequential damages

• Automation errors, platform changes, or third-party failures

Your sole remedy is limited to the amount paid for the Service.

13. Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, contractors, and partners from any claims, damages, losses, or legal expenses arising from:

• Your use of the Services

• Your business practices

• Your failure to obtain proper lead consent

• Your violation of laws or platform policies

14. Privacy Policy

Your use of this Website and Services is also governed by our Privacy Policy.

15. Changes to These Terms

We may modify these Terms at any time. Continued use constitutes acceptance of the updated Terms.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of Manitoba, Canada.

All disputes shall be resolved exclusively in the courts of Manitoba, Canada.

17. Contact Information